Privacy Policy


Policy Summary

The purpose of this privacy policy is to let users of Hospice New Zealand’s Knowledge Hub website, https://knowledgehub.hospice.org.nz, know when we collect personal information and what we do with it.


Full Policy

The purpose of this privacy policy is to let users of Hospice New Zealand’s Knowledge Hub website, https://knowledgehub.hospice.org.nz, know when we collect personal information and what we do with it.

Hospice New Zealand endeavours to respect the privacy of all visitors to our website.

Hospice New Zealand will not sell or share your personal information to any third parties without your prior consent.

We do not collect your personal information unless you choose to give it to us.

Hospice New Zealand is required to report on visits to this website and use of the courses and information it contains to its Board, Member Hospices and funders. Your personal information will be used for these reports, but it will only ever be reported in an aggregate form with no identifying details or individual-level data.

Any personal information we receive will not be made publicly available (unless publication is one of the specific purposes for which it was collected).

By giving us your personal details, we may contact you via email with course information and relevant industry information from Hospice New Zealand or its member hospices.

Contacting us

If you use our website forms, including those forms in our logged in section, we pass your query or feedback to the relevant person who can assist you in our organisation. This includes your email address, and any other identifying information we have that is required to resolve your query or feedback.

Statistical information collected

Hospice New Zealand may collect statistical information about your visit to help us improve the site. This information is aggregated and doesn't identify you personally. It may include:

    • your IP address
    • the search terms you used
    • the pages you visited on our site and the links you clicked on
    • the date and time you visited the site
    • the referring site (if any) from which you clicked through to this site
    • your operating system
    • the type of web browser you use
    • other things like your screen resolution and the language setting of your browser.

Use of statistical information

The statistical information referred to above can be viewed by our site administrators and certain other Hospice New Zealand staff. Cookies

This site generates persistent session cookies (that is, they have an expiry date and are removed on that date) for the purpose of monitoring site usage. The cookies don't collect personal information. You can disable them or clear them out of your web browser without affecting your ability to use the site.

Your rights

Under the Privacy Act 1993, you have the right to access the information we collect about you and ask us to correct any of your personal information provided to us in connection with your use of this site.

If you have a privacy complaint

If you wish to make a complaint about any privacy-related concern you may have from using the website, you can contact our National Office.


Hospice New Zealand

PO Box 11557

Wellington 6142 Phone: 04 381 0266

 Email: administrator@hospice.org.nz 


If you’re not satisfied with the response, you can contact the Office of the Privacy Commissioner.